Shipping policy

Superfoods Valley Private Limited (hereinafter referred to as “we” or “us” or “our”) endeavours to ship all orders placed by the customer (hereinafter referred to as “you” or “your” or “Customer”) within 2 business days (excluding Sundays and public holidays). If we are experiencing high volume of orders, shipment dispatches may be delayed by an extra working day. If there will be a significant delay in shipment of your order, we will contact you via email.

There are no shipping charges for the orders above the billing value of INR 599/-. However, if your order is less than INR 599/-, there will be a shipping charge of INR 35/-.

Estimated delivery time is of 5 to 7 business days from order placement, on a working day. If the order is placed on a non-working day, the delivery time is calculated considering the next business date as the first day. However, the delivery time is subject to the location provided by you for delivery and factors beyond our reasonable control including but not limited to unexpected travel delays from our logistics partners and transporters due to weather conditions, political disruptions, strikes, war, lockdown, pandemic, epidemic or other unforeseen circumstances. If there will be a significant delay in delivery of your order, we will contact you via email.